Frequently Asked Questions

Who is Menuzen?

Menuzen is an Australian-based company co-founded by a team of technology experts who service and assist hospitality businesses around the world. Collectively, our team’s experience stems over multiple decades.

We have had the privilege of deploying and managing some of the largest digital menu hardware and software projects for renowned quick-service restaurant brands.

Our team is passionate about building solutions for business owners from all walks of life and all locations of the world. From micro coffee shops and food trucks to international chains, we build collaborative software that helps all businesses grow and connect with their customers – without breaking the bank.

What is Menuzen?

As a result of being frustrated with the poor execution of menu management within food service businesses, Menuzen was founded.

We decided to build a software product that allows restaurant and food business owners around the world to create and manage menus at ease.

Menuzen combines 3 core components of software that connect with each other:

We will continue to build and add features to the Menu Maker and Website tools – as well as release new apps. Every product we create for your business flows on to your customers to increase engagement, brand awareness, business efficiency, and overall sales!

Who is Menuzen for?

All Menuzen products are designed for individuals and businesses that need to create, share, and update food menus and connect with their hungry customers.

We design all of our software products around your menu since we believe it contains the power to create an experience your customers love so much that they are almost guaranteed to book or order from one of your delivery partners.

There are a variety of businesses we serve around the world from Juice Bars in Manila, Philippines to BBQ Chop Bars in Ghana, West Africa.

No matter the size of your business we have a product or feature that will add value and time back in your hands!

Why should I use Menuzen for my business?

Menuzen has just launched the first wave of products in 2022, which present our Free Restaurant Website and Free Menu Maker Tool to help businesses manage their menus and website online with ease.

The purpose of our company is to create additional applications and products to meet the needs of your business in this day and age and into the future.

We build our software with hard work and dedication. All aspects of our products are thoroughly tested and checked, and we only release products that we know will be valuable to you and your customers. We aim to keep running costs to a minimum for every system we launch so that you can reap as much value as possible!

Listening to our customers' needs and wants is our promise to you. If a particular app or feature is in demand, we will exhaust ourselves in building it, testing it with our customers, and releasing it when we are confident it is ready.

Hardware and software companies around the world partner with Menuzen. By doing so, we aim to pioneer the future business tools for your restaurant, cafe, pub, food truck, or juice bar - essentially, any business that offers food via a menu!

Will Menuzen work for my business?

Any food and beverage service business with a menu can use Menuzen.

If your business needs a menu – even if you are still in the planning or ideation stage – our platform is perfect for you.

No matter the size or location, Menuzen is designed for your food business.

Is Menuzen a food delivery and online ordering product?

Menuzen does not offer food delivery, online ordering, or in-store ordering. With our menu management solution, you can connect with new and existing customers by creating experiences driven by your menu, keeping menu management costs low or nonexistent, and putting extra time back in your hands.

Our products allow you to connect your already existing delivery or ordering platforms via simple linking. Your Menuzen menu can link directly through to Uber Eats, HungryPanda, Bolt, Jumia Foods, and many more delivery options around the world.

Can I connect Menuzen to my existing delivery and ordering platforms?

Our products allow you to connect your already existing delivery or ordering platforms via simple linking. Your Menuzen menu can link directly through to Uber Eats, HungryPanda, Bolt, Jumia, and many more delivery options around the world.

Will my data be private and safe?

Yes, your data is hosted securely in AWS (Amazon Web Services).

You will only be able to share your menu data with the public once you publish it live and begin sharing. The only people who can see your data until then are you and any team members you add.

Every region in which Menuzen operates complies with the local data protection laws. Our data protection policies focus on the security of how we collect, process, share, archive and delete your information.

During the signup process, we collect information that is mostly public such as your business name, address, email, phone number and menu items.

What countries is Menuzen supported in?

Menuzen is currently supported in all countries around the globe. This include support of currency value support across menus.

Our product is designed in English format only with plans to release in multiple language in the near future.

Can I request a feature, bug or improvement?

Yes, we constantly improve and build our products based on customer suggestions and votes.

You can our feedback form here with any feedback or improvement requests, and if the feature is validated as unique, our team will contact you within 72 hours.

If your feature or improvement request is accepted, you will be granted first beta tester privileges and the product will be free forever!

Do you have affiliate, partner or ambassador programs?

Currently, we do not offer these programs, but are developing a new concept to help partners and affiliates spread the word about Menuzen.

Get early access and become a partner by emailing info@menuzen.com and one of our team members will get back to you within 72 hours.